Frequently Asked Questions

Below is a list of some of the most common questions from volunteers. If you still have questions that are not answered here, please feel free to contact us to request additional information. If you have already registered on this site, members are encouraged to use the Discussion Forum to interact with other volunteers.

Does Hospital de la Familia Foundation provide travel insurance for the volunteers?

We do not provide travel insurance for volunteers. We do, however, recommend coverage. We do not recommend specific coverage or carriers for travel insurance or additional medical coverage.

Is medical volunteer airfare paid for by Hospital de la Familia?

Volunteers are asked to make a donation, the amount of which is set by the Board and based on an individual's value to the Team. Hospital de la Familia Foundation covers Medical Volunteer airfare from major cities in the US or Canada to the mission site. Major cities are defined by the HDLFF designated travel agency and are large cities with major airports that are serviced by multiple airlines and have multiple flights each day. Fugazi Travel Agency works with each volunteer to arrange their travel. The volunteer is responsible for the expense of getting to the major city, but must arrange this in coordination with Fugazi Travel Agency and HDLFF. All volunteers (medical and non-medical) must travel to the mission site with the team, and are subject to paying a fee if they choose to travel home separately from the team.